Snacks. Travel essentials. Top-of-the-line fitness equipment. If you need it, we’ve got it, will get it or will direct you to it.
Meet Ivy, your mobile concierge. Give us your mobile telephone number when making your reservation or at check-in, and Ivy will be in touch. She’s available 24 hours a day to answer questions immediately or facilitate the delivery of services.
Work up a sweat in a gym that’s worth your time and energy.
No dingy basement room filled with broken equipment and questionable towels here. Working out away from home is hard enough without dreading the gym itself. That’s why we made it easy with state-of-the-art Precor equipment, yoga mats, medicine balls and TRX training equipment in a room filled with pure natural daylight. And if you’re at all like us, you’re always crunched for time, which is why we give you 24/7 access so you can fit in a workout whenever your schedule allows.
All of our guestrooms have complimentary Wi-Fi, but if you need access to a computer or a printer, our 24/7 business kiosk is there for you across from Bay Street Bistro on the lobby level.
Bay Street Market
Forget something? Bay Street Market’s got you covered. Open 24/7 and stocked with travel essentials, snacks, beverages, and something for that late night craving, all of which can be charged to your room.
Onsite Secured Parking
Self-Park ($50/day) or Valet ($58/day). Includes unlimited in-and-out privileges and will be automatically added to your room bill.
Laundry & Dry Cleaning Services
Overnight laundry and dry cleaning services available to guests (fee).
iPrefer Rewards points are redeemable towards future stays at over 550 Preferred Hotels & Resorts hotels around the world. Sign-up at the front desk and be entered in a quarterly drawing for a future complimentary two-night stay. iPrefer guests also receive the following complimentary perks: early check-in, late check-out, room upgrades, welcome amenities, and more.
In order to better service our guests, all reservations are subject to an Urban Fee. This $30USD fee per night entitles all registered guests to a number of complimentary amenities, including:
- Full breakfast buffet at Bay Street Bistro
- Morning coffee and tea station in the lobby
- In-room bottled water
- 24/7 access to state-of-the-art Fitness Center
- Access to the business center and printing resources
- Onsite Concierge team